PROGRAM STRUCTURE (20 WEEKS — 3 HOURS/WEEK)

Divided into 4 core modules:

1. Advanced Coaching

2. Professional Mentoring

3. Supervisory Management

4. Integration, Leadership & Professional Mastery

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WEEK 1 — Introduction to Advanced Coaching, Mentoring & Supervision

Learning Outcomes

• Understand the distinctions & overlaps between coaching, mentoring & supervision

• Define the advanced competencies required for each role

• Understand course structure, expectations & learning pathways

Key Topics

• Role clarity: coach vs. mentor vs. supervisor

• Adult learning theory foundations

• Reflective practitioner model

• Skills roadmap for advanced practitioners

Practice

• Professional identity mapping

• Skills assessment baseline

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WEEK 2 — Advanced Coaching Theory & Methodologies

Learning Outcomes

• Explore advanced coaching frameworks

• Develop an integrated coaching model

Key Topics

• Transformational coaching

• Psychological vs performance coaching

• Constructivist & humanistic coaching approaches

• Evidence-based coaching principles

Practice

• Case-based coaching model selection

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WEEK 3 — Coaching Skills Mastery: Deep Listening & Powerful Questioning

Learning Outcomes

• Master deeper-level listening (levels 1–4)

• Use advanced questioning techniques

Key Topics

• Metacognitive questioning

• Silence, pacing & presence

• Exploratory vs. directive questions

• Boundary between inquiry & influence

Practice

• Paired coaching rounds

• The “5-question mastery challenge”

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WEEK 4 — Coaching for Behavioural Change & Performance Growth

Learning Outcomes

• Understand behavioural psychology in coaching

• Facilitate sustainable change

Key Topics

• Behavioural activation

• Habit formation & cognitive patterns

• Motivation, accountability & self-schema

• Cognitive-behavioural coaching (CBC overview)

Practice

• Designing behavioural goals

• Accountability structures

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WEEK 5 — Emotional Intelligence & Coaching the Whole Person

Learning Outcomes

• Coach emotional complexity & emotional regulation

• Develop relational intelligence

Key Topics

• EQ skills in leadership & coaching

• Co-regulation & emotional attunement

• Communication patterns & emotional triggers

• Coaching resilience & stress management

Practice

• Emotional mapping exercise

• Coaching emotional narratives

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WEEK 6 — Group & Team Coaching

Learning Outcomes

• Facilitate teams, groups & multi-person coaching

• Manage group dynamics

Key Topics

• Facilitation models

• Group roles, conflict & cohesion

• Psychological safety in groups

• Team diagnostics & development tools

Practice

• Mini-group coaching session

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WEEK 7 — Introduction to Professional Mentoring

Learning Outcomes

• Understand mentoring as a developmental relationship

• Differentiate mentoring from coaching

Key Topics

• Developmental mentoring vs sponsorship mentoring

• Mentor–mentee lifecycle

• Psychological needs in mentoring relationships

• Matching, contracting & expectations

Practice

• Mentoring contract creation

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WEEK 8 — Mentoring Skills for Growth, Guidance & Leadership

Learning Outcomes

• Provide informed guidance without over-directing

• Support mentees through professional transitions

Key Topics

• Knowledge transfer

• Career & identity development

• Constructive feedback skills

• Challenging conversations

Practice

• Feedback rehearsal sessions

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WEEK 9 — Developmental Models of Mentoring

Learning Outcomes

• Apply structured mentoring models

Key Topics

• The GROW model in mentoring

• The 5C Mentoring Model

• Developmental stages of mentors & mentees

• Strengths-based mentoring approaches

Practice

• Model comparison workshops

Assignment

• 1,000 Word- Mentoring case study.

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WEEK 10 — Supervisory Management: Foundations

Learning Outcomes

• Understand purpose, function & scope of supervision

• Differentiate formative, normative & restorative supervision

Key Topics

• Supervision frameworks

• Reflective practice within supervision

• Supervisor role boundaries

• Ethical responsibilities

Practice

• Supervision case analysis

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WEEK 11 — Conducting Supervision Sessions (Skills, Structure & Tools)

Learning Outcomes

• Conduct a structured supervision session

• Manage supervisee development

Key Topics

• Agenda setting

• Reviewing practice

• Developmental feedback

• Goal setting in supervision

Practice

• Supervision triads (supervisor/supervisee/observer)

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WEEK 12 — Managing Difficult Dynamics in Supervision

Learning Outcomes

• Handle conflict, resistance & defensiveness

• Navigate practitioner emotional responses

Key Topics

• Rupture & repair

• Power dynamics in supervision

• Handling ethical concerns

• Supporting supervisees under stress

Practice

• Conflict-resolution roleplay

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WEEK 13 — Organisational & Leadership Coaching

Learning Outcomes

• Understand coaching within organisational systems

• Support workplace performance & leadership growth

Key Topics

• Systems thinking

• Leadership styles

• Organisational change

• Coaching managers & executives

Practice

• Leadership coaching scenario

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WEEK 14 — Professional Communication & Influencing Skills

Learning Outcomes

• Communicate effectively across stakeholder roles

• Develop influence & negotiation skills

Key Topics

• High-impact communication

• Negotiation strategies

• Managing difficult conversations

• Decision-making dynamics

Practice

• Influence-building exercises

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WEEK 15 — Ethics, Safeguarding & Professional Boundaries

Learning Outcomes

• Understand ethical complexities in advanced practice

• Protect client, supervisee & organisational welfare

Key Topics

• Confidentiality boundaries

• Dual relationships

• Safeguarding considerations

• Professional codes of conduct

Practice

• Ethical dilemma workshop

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WEEK 16 — Reflective Practice, Self-Awareness & Practitioner Integrity

Learning Outcomes

• Use reflection to develop mastery

• Understand bias, countertransference & personal triggers

Key Topics

• Reflective models (Gibbs, Schön, Driscoll)

• Inner critic, perfectionism & practitioner pressure

• Personal values and strengths exploration

Practice

• Reflective journals & peer-reflection groups

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WEEK 17 — Evaluation, Feedback & Measuring Impact

Learning Outcomes

• Measure coaching, mentoring & supervision outcomes

• Use data and feedback ethically

Key Topics

• Assessment tools

• Feedback loops

• Outcome measurement & reporting

• Supervisory evaluations

Practice

• Impact measurement workshop

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WEEK 18 — Building a Coaching/Mentoring/Supervision Practice

Learning Outcomes

• Develop professional practice skills

• Understand business & service design

Key Topics

• Establishing a private practice

• Contracts, policies & documentation

• Marketing ethically

• Managing risk

Practice

• Practice-building task design

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WEEK 19 — Integration: Multidisciplinary Practice & Complex Cases

Learning Outcomes

• Integrate advanced skills across roles

• Work with complex professional and organisational cases

Key Topics

• Multi-layered case formulation

• Blending coaching, mentoring & supervision appropriately

• Interprofessional collaboration

• Advanced practitioner decision-making

Practice

• Multi-role scenario analysis

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WEEK 20 — Final Mastery, Assessment & Professional Identity Consolidation

Learning Outcomes

• Demonstrate advanced competency

• Integrate theory, skill & personal style

• Clarify long-term professional identity and growth path

Key Topics

• Final integration discussion

• Future development planning

• Professional ethics revisited

• Q&A and closure

Practice

• Final supervised coaching/mentoring/supervision demonstration

Final Assessment

• Portfolio on:

  • Coaching case study

  • Mentoring case study

  • Supervision case study

  • Reflective practice analysis

  • Ethical scenario response

  • Professional development plan

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PROFESSIONAL DIPLOMA IN COACHING, MENTORING & SUPERVISORY MANAGEMENT
(LIVE ONLINE) 120 CPD POINTS

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