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Format: Live-online (virtual classroom) via Zoom

Duration: 7 days every 2nd Saturday

Online Attendance Days: 7 Days (60 Hours)

Self Directed Learning: 60 Hours

Course Overview

This professional diploma is designed for managers, team leaders, HR/People professionals and internal coaches who want to develop practical, workplace-focused skills in coaching, mentoring and supervisory management.

Across 7 highly interactive online days, participants learn how to have confident coaching and mentoring conversations, manage performance and difficult issues, and support individuals and teams through change – all while maintaining professional and ethical standards.

Who Is This Course For?

• Supervisors, team leaders and middle managers

• HR, L&D and People professionals

• Internal coaches and mentors

• Anyone responsible for developing others and managing performance

• It is for anyone interested in Coaching and developing in this field

What You Will Learn

By the end of the programme, participants will be able to:

• Clearly distinguish between coaching, mentoring, supervision and line management

• Use core coaching skills: deep listening, powerful questioning, reframing and feedback

• Structure effective 1-to-1 coaching and mentoring conversations

• Plan and manage mentoring relationships in a professional context

• Conduct performance and development conversations using a coaching style

• Handle difficult conversations, conflict and resistance more confidently

• Support staff through change, uncertainty and workplace stress

• Understand and apply ethical principles and boundaries in practice

• Use supervision and reflective practice to continuously improve their approach

Key Topics

• Foundations of coaching, mentoring & supervisory management

• Coaching models and structured coaching conversations

• Core communication skills for managers and coaches

• Designing and managing mentoring relationships

• Performance management, feedback & accountability

• Coaching for change, resilience and wellbeing

• Introduction to supervision and reflective practice

• Building a coaching and mentoring culture within your organisation

Course Structure

The programme runs over 7 live online training days, each focusing on a key theme:

1. Foundations & Professional Practice

2. Core Coaching Skills & Process

3. Mentoring Practice & Developmental Relationships

4. Supervisory Management, Performance & Feedback

5. Advanced Coaching for Performance & Change

6. Supervision of Practice & Coaching Culture

7. Integration, Assessed Practice & Personal Action Planning

Sessions combine short inputs, live demonstrations, small-group exercises, skills practice, peer feedback and guided reflection.

PROFESSIONAL DIPLOMA IN COACHING, MENTORING & SUPERVISORY MANAGEMENT
(LIVE ONLINE) 120 CPD POINTS

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