Format: Live-online Lecturer Led Classes (Virtual-Classroom) via Zoom
Duration: 1 Day Every 2nd Week 9:30pm to 5:30pm
Online Live Attendance: 60 Hours
Self-Directed Learning: 60 Hours
Total CPD Credits: 120 Credits
Assessment: Written Assignment +/- Viva Voca Assessment
Award: Accredited Advanced Professional Diploma
Course Accreditation:
Course Overview
Professional Diploma in Coaching, Mentoring & Supervisory Management (Live Online) is a practical, skills-based programme designed for professionals who lead, support and develop others in the workplace. Delivered across 7 highly interactive live online training days, this diploma equips participants with the confidence and competence to coach, mentor and supervise individuals and teams effectively while maintaining clear professional and ethical boundaries.
Designed for managers, supervisors, team leaders, HR and People professionals, internal coaches and mentors, the course focuses on real-world application. Participants learn how to hold purposeful coaching and mentoring conversations, manage performance constructively, address challenging behaviours, and support people through change, uncertainty and workplace stress.
Throughout the programme, participants gain a clear understanding of the differences between coaching, mentoring, supervision and line management, and how to apply each appropriately in professional settings. Core coaching skills—such as deep listening, powerful questioning, reframing and feedback—are developed and practised, alongside structured approaches to performance conversations, accountability and development planning.
Key topics include coaching models and conversation structures, designing and managing mentoring relationships, supervisory management skills, coaching for resilience and wellbeing, and the use of supervision and reflective practice to enhance effectiveness. The course also explores how to build a sustainable coaching and mentoring culture within organisations.
Sessions are highly experiential, combining short teaching inputs, live demonstrations, small-group exercises, skills practice, peer feedback and guided reflection. By the end of the diploma, participants will feel confident applying coaching-led approaches to leadership, performance and development in today’s complex workplace environments.
This professional diploma is designed for managers, team leaders, HR/People professionals and internal coaches who want to develop practical, workplace-focused skills in coaching, mentoring and supervisory management..
Who Is This Course For?
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Supervisors, team leaders and middle managers
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HR, L&D and People professionals
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Internal coaches and mentors
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Anyone responsible for developing others and managing performance
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It is for anyone interested in Coaching and developing in this field
What You Will Learn
By the end of the programme, participants will be able to:
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Clearly distinguish between coaching, mentoring, supervision and line management
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Use core coaching skills: deep listening, powerful questioning, reframing and feedback
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Structure effective 1-to-1 coaching and mentoring conversations
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Plan and manage mentoring relationships in a professional context
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Conduct performance and development conversations using a coaching style
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Handle difficult conversations, conflict and resistance more confidently
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Support staff through change, uncertainty and workplace stress
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Understand and apply ethical principles and boundaries in practice
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Use supervision and reflective practice to continuously improve their approach
Key Topics
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Foundations of coaching, mentoring & supervisory management
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Coaching models and structured coaching conversations
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Core communication skills for managers and coaches
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Designing and managing mentoring relationships
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Performance management, feedback & accountability
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Coaching for change, resilience and wellbeing
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Introduction to supervision and reflective practice
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Building a coaching and mentoring culture within your organisation
Course Structure
The programme runs over 7 live online training days, each focusing on a key theme:
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Foundations & Professional Practice
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Core Coaching Skills & Process
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Mentoring Practice & Developmental Relationships
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Supervisory Management, Performance & Feedback
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Advanced Coaching for Performance & Change
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Supervision of Practice & Coaching Culture
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Integration, Assessed Practice & Personal Action Planning
Sessions combine short inputs, live demonstrations, small-group exercises, skills practice, peer feedback and guided reflection.