ICPS College — Student & Learner Resources
Live URL: https://www.icps.ie/resources
Slug: /resources
Source: Current live rendered ICPS College page (31 August 2026).
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Everything You Need in One Place
The ICPS College Resource Directory is your central reference point for everything you need throughout your learning journey. Whether you are exploring a course, preparing to enrol, studying on a programme or have already graduated, this page brings together the key resources, guidance and support services available across the College.
Here you can quickly locate essential student information, understand which support pathway to use, access Moodle learning resources, review academic policies, prepare for assessments and find professional development information.
ICPS College delivers live online education in counselling, psychotherapy, psychology and allied mental health disciplines, supported by structured Moodle learning materials, Academic Registry guidance, College policies, assessment resources and professional development documentation.
Main Student Resources
ICPS College Prospectus
The ICPS College Prospectus provides a comprehensive overview of the College, our Professional Diplomas, Certificates, workshops and Continuing Professional Development (CPD) programmes.
It introduces our live online learning model, Moodle-supported education, professional development pathways, student expectations and the overall learning experience.
Prospectus
https://www.icps.ie/_files/ugd/8d7f58_573165745ef8404a8fce366d9d775317.pdf?index=true
Policy Library
The Policy Library provides access to important College policies and procedures relating to GDPR, copyright, confidentiality, safeguarding, student conduct, complaints, academic expectations and data protection.
Students are encouraged to familiarise themselves with these policies before and throughout their studies.
Policy Library
Student Moodle
Moodle is the ICPS College learning platform used to support every stage of your educational journey.
Students can access module resources, lecture materials, reading lists, announcements, assessments, permitted recordings, learning activities and course-specific guidance through Moodle.
Student Moodle
https://icps.studentmoodle.com
CPD Standards Office Provider Listing
Students and prospective learners can independently verify the ICPS College provider listing through the CPD Standards Office and Professional Development Consortium.
CPD Standards Office
https://directory.cpdstandards.com/providers/institute-for-counselling-psychotherapy-studies/
Course Booking & Enrolment
Use the ICPS College booking system to browse current programmes, select an intake, reserve your place, pay your deposit and receive your booking confirmation.
Booking
Frequently Asked Questions
Our Frequently Asked Questions section provides answers to common queries relating to enrolment, Moodle, attendance, assessments, support services and student resources.
FAQs
Quick Access Links
About ICPS College
Course Booking
Student Moodle
https://icps.studentmoodle.com
Student Helpdesk
Academic Registry
College Policies
ICPS Blog
Gift Vouchers
Student Moodle LMS
Moodle is the central learning platform for all enrolled ICPS College students. It supports structured course delivery by providing access to learning materials, module information, reading guidance, assessment resources, announcements and permitted recordings where appropriate.
Moodle access is linked to your enrolment, registered email address and course cohort. Students should never create duplicate Moodle accounts if a course is missing or a password reset email has not arrived.
Students use Moodle to access course resources, review module materials, read lecturer guidance, locate assessment information, view permitted recordings, receive announcements, download learning resources, support independent study, prepare for assessments and review released feedback where appropriate.
Moodle Access Support
If you cannot access Moodle, first confirm that you are using the correct login page, registered email address and password.
Check your spam and junk folders for account activation or password reset emails before requesting support.
If access problems continue, contact the ICPS College Helpdesk and include your full name, registered email address, course title, cohort or start date, the exact error message and a screenshot that does not display your password.
Student Moodle
https://icps.studentmoodle.com
Helpdesk
Helpdesk & Technical Support
The ICPS College Helpdesk is the primary support service for technical issues affecting students.
Use the Helpdesk if you experience Moodle login difficulties, missing course access, password reset problems, assignment upload issues, booking confirmation concerns, payment queries, broken website links, missing Zoom invitations, certificate queries, digital credential issues or general technical support.
Providing all relevant information in one request enables the Helpdesk team to investigate and resolve your query more efficiently.
Academic Registry Support
Academic Registry supports students throughout their educational journey by providing assistance with enrolment, student records, attendance, payments, assessment administration, certificates, progression and official documentation.
Contact Registry if your enquiry relates to course dates, course suitability, enrolment status, payment balances, invoices, attendance records, assessment administration, certification, student records, progression or College policies.
Registry
Booking & Enrolment
The booking page is the official location for reviewing upcoming programmes, selecting an intake and securing your place.
Before completing your booking, confirm the course title, cohort or start date, delivery format, tuition fee, required deposit, registered email address, student name and any relevant professional suitability requirements.
After payment, retain your booking confirmation email, payment receipt and booking reference for your records.
If payment has been processed but confirmation has not arrived, do not make another payment immediately. Check your spam folder first before contacting the Helpdesk.
Moodle Access After Booking
Booking confirmation and Moodle access are separate processes.
For many programmes, Moodle access becomes available following the first live online class, depending upon the arrangements for your particular course and cohort.
Before reporting a missing Moodle account, check your registered email address and spam folder.
Students should never create a second Moodle account, submit work through the wrong course or share another student's login credentials.
Passwords should never be sent through email, WhatsApp or the Helpdesk.
Live Online Learning
ICPS College programmes are delivered through live online lecturer-led teaching supported by structured independent learning.
Before every class, students should review Moodle resources, complete directed reading, check lecturer announcements and confirm their Zoom joining information.
It is recommended that students test their camera, microphone and internet connection in advance, join from a quiet private environment and contact the Helpdesk early if any joining information is missing.
Zoom Support
If you experience difficulty joining a live online class, first check that you are using the correct Zoom link, class date and registered student details.
Ensure that Zoom is fully updated and that your device permissions allow camera and microphone access.
If difficulties continue, provide the Helpdesk with your course title, class date, error message, device details and, where possible, a screenshot of the problem.
Assessment Resources
Assessment information is provided through Moodle, course documents, lecturer guidance and Academic Registry communications.
Students are encouraged to review assessment materials well in advance of submission deadlines.
Assessment guidance may include written assignment briefs, viva voce information, skills assessment guidance, submission instructions, file format requirements, word counts, academic integrity guidance, marking criteria, moderation information and feedback arrangements.
Always follow the assessment instructions provided specifically for your own programme.
Assignment Submission
Before submitting any assessment, carefully confirm that the correct document has been prepared, opens successfully and matches the required file format.
Check the assessment title, submission deadline and filename before uploading.
Open the final document one final time, remove tracked changes where appropriate, save a secure backup and upload the assessment well before the deadline whenever possible.
After submission, confirm that Moodle displays a successful submission status and retain a screenshot of the confirmation for your records.
Late Submission Support
Submitting a Helpdesk ticket records a technical issue but does not automatically approve an assessment extension or late submission.
Where a genuine technical issue occurs before the deadline, record the time, take screenshots, keep the final assessment file and submit a Helpdesk ticket immediately.
Where an academic decision is required, contact Academic Registry through the appropriate formal process.
Skills Assessments
Some ICPS College programmes include a live online skills assessment.
Students should review the assessment format, technical requirements, consent arrangements, recording information and assessment criteria well in advance.
Before the assessment, confirm Zoom access, test your equipment, prepare a suitable private environment and contact the College early if technical issues arise.
Viva Voce Assessments
Where a viva voce assessment forms part of your programme, review the relevant course guidance carefully.
Students should revise learning outcomes, review submitted assignments, prepare key theoretical concepts, test Zoom functionality and organise any permitted notes before the examination.
Grades & Feedback
Grades and feedback may be released through Moodle, Registry communication or another authorised College process.
Results are normally subject to marking, moderation and academic quality assurance before final release.
If feedback appears to be missing, first check the correct course, assessment activity, grades area, downloads folder and any recent Registry communications.
Technical issues should be reported to the Helpdesk, while questions concerning academic judgement, marking or appeals should follow the appropriate academic procedure.
Certificates & Digital Credentials
Certificates and digital credentials are issued following successful completion of attendance, assessment and administrative requirements.
Contact Academic Registry if your certificate has not arrived, your name is incorrect, a course title is inaccurate, a digital credential cannot be accessed or replacement documentation is required.
College Policies
The ICPS College Policy Library promotes transparency and helps students understand their academic and professional responsibilities.
Policies cover areas including GDPR, copyright, complaints, safeguarding, academic conduct, confidentiality, record keeping, data protection, professional behaviour and student responsibilities.
Students are encouraged to familiarise themselves with relevant policies throughout their studies.
Copyright & Course Materials
Course recordings, presentations, lecture notes, Moodle resources, handbooks and assessment materials remain the intellectual property of ICPS College and individual lecturers unless stated otherwise.
These resources are provided solely for authorised educational use.
Students must not share login details, distribute recordings, upload protected course materials publicly, reproduce teaching resources without permission or share assessment materials outside their authorised educational context.
GDPR & Data Protection
Students are expected to handle personal, academic and professional information responsibly.
Support requests, assessments and screenshots should never contain unnecessary personal information.
Do not send passwords, payment card details, confidential client material, another student's personal information or unredacted sensitive documents through standard communication channels.
Student Conduct & Professionalism
ICPS College expects all students to communicate respectfully and behave professionally throughout live classes, Moodle activities, WhatsApp groups, email communication, assessment activities and all interactions with fellow students and staff.
Students are expected to maintain confidentiality, professional boundaries, academic integrity, respectful communication, inclusivity and responsible use of College resources.
Accessibility & Reasonable Adjustments
Students requiring accessibility support or reasonable adjustments are encouraged to contact the College as early as possible.
Support may include accessible documents, screen-reader compatibility, captions where available, assessment arrangements, participation adjustments, assistive technology guidance and alternative learning formats where appropriate.
Accreditation & Professional Development
ICPS College programmes support continuing professional development across counselling, psychotherapy, psychology and allied helping professions.
Prospective students may independently verify the College's accreditation through the CPD Standards Office provider listing.
Professional Scope
Completion of an ICPS College programme supports continuing professional development, specialist education and reflective practice.
It does not automatically confer a protected professional title, statutory authority or permission to practise beyond an individual's existing qualifications, competence or recognised professional scope.
Students should always confirm professional recognition and membership requirements with the relevant professional body where applicable.
Student Support Pathways
For the quickest resolution, use the correct support pathway for your enquiry.
Course Booking
Student Moodle
https://icps.studentmoodle.com
Technical Helpdesk
Academic Registry
College Policies
WhatsApp Support
Helpdesk Request Template
When submitting a Helpdesk request, include your full name, registered email address, telephone number, course title, cohort or start date, the system involved, page or activity affected, date and time of the issue, device, browser, exact error message, what you were attempting to do, what happened instead, the troubleshooting steps already completed, whether a screenshot is attached, any relevant deadlines and the outcome you require.
Never include your password, password reset code, payment card details, identifiable client information or another student's confidential information.
Frequently Asked Questions
The Resources section also provides answers to common questions including:
Where to download the ICPS College Prospectus.
Where to find College policies.
How to access Moodle.
When Moodle access becomes available.
What to do if your Moodle course is missing.
How to book a course.
What to do if booking confirmation does not arrive.
How to contact Academic Registry.
Where to report technical issues.
How to verify accreditation.
Whether passwords should ever be sent to support.
Assignment submission procedures.
Assessment extensions.
Urgent safeguarding and welfare guidance.
Need Support?
Whatever stage of your educational journey you are at, ICPS College provides dedicated support to help you access the right information quickly.
Student Moodle
https://icps.studentmoodle.com
Helpdesk
Course Booking
Academic Registry
WhatsApp Support
Continue Your ICPS College Journey
The ICPS College Resource Directory is designed to be your central point of reference throughout your learning journey.
Whether you are exploring a course, preparing for your first live online class, accessing Moodle, submitting assessments, reviewing College policies or contacting Academic Registry, this page helps you locate the correct information, support service and next step quickly, confidently and professionally.Up
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